In the event that your child needs the services of a specialist, please call our office at least 72 hours ahead of time so that a referral can be completed. Many insurance companies will not allow back dated referrals. If the insurance company does not receive the primary care provider's referral in advance, they may deny the visit or pay the specialist at a lower rate. Please have your insurance card available for reference when you call our insurance department. You may call (859) 371-7400 for all referrals.
Be sure to check with your health plan to verify our doctors are participating providers in your plan. If your child is referred to a specialist at Children’s Hospital, a special referral form must be completed by your MD prior to scheduling the appointment. Please check with our office to see that this has been done.
We will complete any routine health plan claim forms at no charge. However, there may be a charge for any additional communication by our staff or doctors.